Cxpi Siddharth Biswakarma Copc Cpm
With extensive experience in delivering executive CX goals in various sectors, I am a COPC Certified Professional Manager... | Dubai, Dubai, United Arab Emirates
*50 free lookup(s) per month.
No credit card required.
Cxpi Siddharth Biswakarma Copc Cpm’s Emails [email protected]
Cxpi Siddharth Biswakarma Copc Cpm’s Phone Numbers No phone number available.
Social Media
Cxpi Siddharth Biswakarma Copc Cpm’s Location Dubai, Dubai, United Arab Emirates
Cxpi Siddharth Biswakarma Copc Cpm’s Expertise With extensive experience in delivering executive CX goals in various sectors, I am a COPC Certified Professional Manager and a Certified Customer Experience Pioneer (CXPI) who is passionate about creating customer-centric solutions for better business outcomes. I have successfully led customer experience transformation initiatives and managed customer-focused teams in Healthcare, Retail, e-commerce, quick commerce, Aviation, Travel, & Insurance, streamlining complex processes and enhancing user satisfaction and retention. Currently, I am Deputy General Manager - Customer Experience at Aster DM Healthcare in UAE, where I head the Customer Experience for Aster Retail, the largest premium retail pharmacy chain in the region. I am responsible for improving Contact Center Performance, NPS, CSAT, Google ratings, as well as leading the digital transformation of support services. I also have hands-on experience in designing and implementing Social Media customer support processes for customer acquisition and retention. My mission is to deliver "Great Business via Great Customer Service" and to empower my team and organization to achieve excellence in CX.
Cxpi Siddharth Biswakarma Copc Cpm’s Current Industry Aster Dm Healthcare
Cxpi
Siddharth Biswakarma Copc Cpm’s Prior Industry
Exl
|
Exl Service Com
|
Serco
|
Indigo
|
Aster Dm Healthcare
Not the Cxpi Siddharth Biswakarma Copc Cpm you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience
Aster Dm Healthcare
Deputy General Manager
Sat Apr 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Aster Dm Healthcare
Assistant General Manager
Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Aster Dm Healthcare
Senior Manager Customer Experience
Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Indigo
Senior Manager
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Indigo
Manager - Customer Relations
Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Serco
Team Manager
Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Exl Service Com
Lead Assistant Manager - Back-end Insurance Operations
Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Exl
Lead Assistant Manager
Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Exl
Assistant Manager (Ops)
Thu Feb 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Exl
Process Trainer (Voice)
Tue Nov 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Exl
Customer Care Executive
Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Cxpi Siddharth Biswakarma Copc Cpm Email Addresses
Cxpi Siddharth Biswakarma Copc Cpm Phone Number
FAQ About Cxpi Siddharth Biswakarma Copc Cpm
-
Cxpi Siddharth Biswakarma Copc Cpm is located at
Dubai, Dubai, United Arab Emirates -
Cxpi Siddharth Biswakarma Copc Cpm is a
With extensive experience in delivering executive CX goals in various sectors, I am a COPC Certified Professional Manager and a Certified Customer Experience Pioneer (CXPI) who is passionate about creating customer-centric solutions for better business outcomes. I have successfully led customer experience transformation initiatives and managed customer-focused teams in Healthcare, Retail, e-commerce, quick commerce, Aviation, Travel, & Insurance, streamlining complex processes and enhancing user satisfaction and retention. Currently, I am Deputy General Manager - Customer Experience at Aster DM Healthcare in UAE, where I head the Customer Experience for Aster Retail, the largest premium retail pharmacy chain in the region. I am responsible for improving Contact Center Performance, NPS, CSAT, Google ratings, as well as leading the digital transformation of support services. I also have hands-on experience in designing and implementing Social Media customer support processes for customer acquisition and retention. My mission is to deliver "Great Business via Great Customer Service" and to empower my team and organization to achieve excellence in CX. Aster Dm Healthcare -
Cxpi Siddharth Biswakarma Copc Cpm currently works in the
Aster Dm Healthcare -
Cxpi Siddharth Biswakarma Copc Cpm specializes in
With extensive experience in delivering executive CX goals in various sectors, I am a COPC Certified Professional Manager and a Certified Customer Experience Pioneer (CXPI) who is passionate about creating customer-centric solutions for better business outcomes. I have successfully led customer experience transformation initiatives and managed customer-focused teams in Healthcare, Retail, e-commerce, quick commerce, Aviation, Travel, & Insurance, streamlining complex processes and enhancing user satisfaction and retention. Currently, I am Deputy General Manager - Customer Experience at Aster DM Healthcare in UAE, where I head the Customer Experience for Aster Retail, the largest premium retail pharmacy chain in the region. I am responsible for improving Contact Center Performance, NPS, CSAT, Google ratings, as well as leading the digital transformation of support services. I also have hands-on experience in designing and implementing Social Media customer support processes for customer acquisition and retention. My mission is to deliver "Great Business via Great Customer Service" and to empower my team and organization to achieve excellence in CX. -
Cxpi Siddharth Biswakarma Copc Cpm speaks the following languages:
No languages available. -
Cxpi Siddharth Biswakarma Copc Cpm has prior experience in the following industries:
Aster Dm Healthcare , Aster Dm Healthcare , Indigo , Indigo , Serco , Exl Service Com , Exl , Exl , Exl , Exl -
Cxpi Siddharth Biswakarma Copc Cpm has the following professional experience:
Aster Dm Healthcare , Aster Dm Healthcare , Aster Dm Healthcare , Indigo , Indigo , Serco , Exl Service Com , Exl , Exl , Exl , Exl . -
You can view Cxpi Siddharth Biswakarma Copc Cpm’s
LinkedIn profile at LinkedIn URL. -
Cxpi Siddharth Biswakarma Copc Cpm’s work email addresses are
[email protected]. -
Cxpi Siddharth Biswakarma Copc Cpm works at
Aster Dm Healthcare
People you may be interested in
- Kathleen Magbalon
- Rachel Garrett
- Nicolas Hoffbeck
- Thompson
- Arun Gurram
- Adriana Quintero
- Don Wilson
- Jessica Milkes
Corporate Store Coordinator | Website/B&M Management | Inventory Management | Marketing & Communication Specialist | Event Specialist
Senior Project/Program Manager IT for Research and Early Development (Contractor)
Digital Banking General Manager / CMO / Head of OmniChannels Driving Growth & Innovation through Digital Expertise and Business Leadership
Procurement Manager at PaperlinX
Senior Test Engineer at ZenQ
Estudiante en Universidad del Valle de México
Network Engineer
Licensed Real Estate Agent at RE/MAX